Your Housing Issues... and How Travel Planners Solves Them
Inventory management is tougher than ever.
It never stops being the fundamental issue – only now, booking habits and
competition make it less predictable. No provider has the resources and energy
to predict inventory needs as accurately as Travel Planners. Our back-to-basics
approach assures you that we cover every base to obtain, allocate and sell inventory
without exception.
Room rates climb dramatically.
Even though room rates have reached an all-time high, Travel Planners guarantees
the lowest rates at all hotels in your program. The solid deals you offer will
prevent attendees and exhibitors from resorting to online discounters.
Contracts are enforced more strictly.
High demand has reduced the incentive for hotels to forgive unused inventory
or to release additional rooms if demand exceeds their contractual obligation.
As a hotel industry insider, we have unmatched success in negotiating
favorable contracts. We protect your hotel relationships with a range of powerful
services.
Customer Service remains a make-or-break issue.
Travel Planners works for total customer satisfaction in ways that no software
program or convention and visitor bureau can. We have a fulltime staff of knowledgeable professionals, ready to assist your exhibitors and attendees.
We measure and report on service satisfaction and we notify you of any problems and how we resolved it.
Online discounters rob business from housing programs.
Reservations made outside the block play havoc with your ability to meet hotel
block obligations. Travel Planners’ Anti-Attrition Plan works to capture
and count every room night your event can generate. Tech-based services include
comprehensive e-marketing, database synchronization, and a suite of other tools – all
included at no extra cost.
Housing management requires a 50-hour work week.
Housing management could easily be a full time job. To prevent that,
Travel Planners assigns a Program Executive (PE) to your event so you don't have to do any managing. Your PE is a
fulltime no-fee housing expert who facilitates, advises and coordinates all Travel
Planners functions. PE's also spot allocation problems, act as liaison
to exhibitors or groups, lead the on-site housing team, and see to it that you
get timely, meaningful reports.
|