Our exclusive tech solutions fix housing problems before they happen.

No meeting planner looks forward to hearing from a cranky exhibitor, a hotel out to collect an attrition penalty, or a frustrated Web user. Travel Planners has invested huge resources into proactive solutions that address needs and prevent problems. All services are standard, no-cost elements of your Master Plan.

We address the special needs – and power – of groups.

• We can open housing early for your select exhibitor audience. Or if you like, we can even accept housing requests for future events on-site at the current event.
• Specially trained agents handle calls for groups that book ten or more rooms. You're welcome to publicize the names and personal extensions of the team leader and other group members. The entire team will even be on-site at your event.
• Group coordinators can use GroupsWizard to access and adjust reservations. A group can make arrival/departure changes for all rooms in a block at one time.
• On your request, your Group Team will call key VIPs and speakers. VIPs deal with the same agent throughout and are encouraged to ask for "their" agent by name.
  

We fastidiously track and report on attendee and exhibitor satisfaction.

• An outside evaluation service “shops” all of our reservation agents. Our managers also monitor agents for quality control.
• On-site, our team confirms activity within the 1-2 day travel window directly with hotels. We also review the status of VIP and major group reservations with individual hotels on-site.
• We'll report to you on comments and our responses to them. Travel Planners' goal is 100% satisfaction, but if an attendee expresses any concern, we will tell you how we resolved it.

You can access real-time management reports online, any time.

• Log in to see reports any time. They are available at our password-protected site, www.myhousinginfo.com.
• You’ll get up-to-the-minute data. We lead the industry in providing online, on-demand reports about the current status of your housing program. Choose from over 30 different data fields to create your own report, or select any of these existing reports
  • Room usage overall and by hotel
  • Attendee/exhibitor block analysis
  • Multi-year historical reservations analysis
  • Exhibitors by company
• For a self-guided demo, and to see sample reports, you can login using the following information:
  Username: demo
  Password is: newyork

You can expect prompt final reports.

• Travel Planners guarantees timely final reports after your event. You’ll be able to close the books and analyze your planning strategy right away. Our post-event final reports include:
  • Room usage overall and by hotel
  • Attendee/exhibitor block analysis
  • Multi-year historical reservations analysis
  • Changes/cancellations by date
  • Reservations by geographic origin
  • Suite usage overall and by hotel
  • Exhibitors by company
  • Reservations outside the US
  • Web statistics
• Apply the lessons learned immediately. We maintain a record of reports and analysis for use in your future event planning with Travel Planners. We will develop an archive of baseline statistics that make each successive year’s planning easier and more successful.

Our optional Impact Protection Plan lets you capture reservations made outside the block.

• At your discretion, we provide no-cost access to Quikbook.com. Quikbook is our affiliated company and is a top-rated hotel reservations website. Your official hotel program is promoted aggressively first and foremost, but customers that are unable to find their preferred hotels can be directed to Quikbook.
• You reduce attrition risks. If rooms in official hotels are booked outside your program, you can still count them toward required minimums.
• We can compare Quikbook.com guest lists for hotels with your attendee list. Room nights trackable to your attendees are officially credited to your event.
• You continue to work with one housing vendor. If you choose to use the Impact Protection Plan, you consolidate all reservation activities with a single company. There are no extra costs and no new contacts to coordinate.

We audit hotels automatically to get you full credit.

• Our exclusive AuditProSM service locates attendees who stay at your event's hotels, but don't book through the official program.
• You get the most accurate counts and avoid attrition penalties.
• Travel Planner's AuditPro is a standard feature of your Master Plan.

Travel Planners supports your event with award-winning technology.

• We hire the best technology talent and partner with premier Internet development and technology companies.
• You are guaranteed security and stability. Travel Planners’ data, application and web servers are externally hosted at a secure site outside New York City. This guarantees our clients access to their data at all times with 99.9% uptime. For specifics, contact us.
• Our web site operates on multiple load-balanced servers using Microsoft IIS. Web applications are auto-tested 24/7. Our in-house Webmaster is available to customize many areas of the site to your specific needs.
• Travel Planners’ proprietary reservation software is far ahead of the competition. It represents over two decades of input based on our experiences, as well as client, hotel, and guest feedback.
• On-site at large events, our staff is linked in real-time to the Travel Planners database. Questions about reservations or room blocks can be checked and confirmed instantaneously.
• Our new graphic interface gives you top billing. It helps you promote your event as well as your official housing program. Click here for a demo